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This Cookie Policy provides information about our use of cookies and similar devices installed on our customers' and users' devices. In some cases, cookie usage may involve the processing of personal data. Therefore, we recommend reviewing our Privacy Policy, accessible on our Platform, for information about how we process personal data, how to exercise your rights, or the terminology we use to refer to our Platform (Website, App, or Physical Stores).
A Cookie is a small text file that a website, app, or other platform stores on your computer, tablet, smartphone, or similar device, containing information about your browsing or usage—like a tag identifying your device. Cookies are essential for facilitating navigation and understanding how users interact with platforms to improve them. They are also useful for delivering personalized advertising and other purposes detailed below. Cookies do not harm your computer or device.
When we say "Cookies," we also refer to similar technologies for installing and/or collecting information on or about your device (such as flash cookies, web beacons/bugs, pixels, HTML5 local storage, and SDK technologies for apps). The term "Cookies" also applies to fingerprinting techniques—methods of combining information that help identify your device. Sometimes these technologies work alongside cookies to collect and store information, either to provide certain Platform functionalities/services or to display advertising on third-party platforms based on your browsing.
This explanation provides a general overview of Cookies for informational purposes. The specific Cookies we use are detailed in the cookie settings panel accessible on our Platform.
Please review this section for an overview of Cookie types used online.
By ownership:
a. First-party Cookies: Sent to the user's device from equipment/domains managed by the publisher providing the requested platform/service.
b. Third-party Cookies: Sent to the user's device from equipment/domains managed by external entities processing data obtained through Cookies.
By purpose:
a. Strictly Necessary (Technical) Cookies: Enable website/platform navigation and use of features (e.g., traffic control, session/data identification, restricted access, shopping cart retention, payment processing, fraud prevention, security elements, event registration, media storage, dynamic content, or social sharing). These download by default as they are essential for platform functionality.
b. Functionality/Personalization Cookies: Remember user preferences (e.g., language, search results display, regional adaptations) to differentiate their experience. Rejecting these may slow performance or yield mismatched recommendations.
c. Analytics Cookies: Quantify user numbers, visited sections, and interactions for statistical analysis to improve services based on usage data.
d. Behavioral Advertising Cookies: Store user behavior data from browsing habits to create profiles for targeted ad management, including ad spaces managed by the publisher or third parties.
Cookies are essential to our Platform's operation, aiming to enhance your browsing experience (e.g., remembering language/country preferences). We continuously improve services using Cookies and may deliver personalized ads based on browsing habits.
Collected data helps us estimate statistics (visits, popular sections, duration) and adapt the Platform to individual interests/search efficiency. We may use Cookies to display ads via our Platform, third parties, or other channels based on browsing history (e.g., viewed products/sections).
We never store sensitive data (passwords, credit/debit card details) in Cookies.
Our Platform's cookie settings panel provides full details on Cookies used (purpose, duration, management). You can enable/disable non-essential Cookies there.
Disabling Cookies triggers browser deletion where possible; otherwise, we block them. We never use rejected Cookies and strive to remove them (note some deletion mechanisms depend on third parties).
Alternatively, disable Cookies in your browser (including previously accepted third-party Cookies). Instructions for major browsers:
This can be done anytime.
Note: Cookie settings/rejection apply per browser. To sync preferences across devices, repeat the setup.
For behavioral advertising opt-outs, some third parties participate in self-regulatory programs:
Cookie data on our Platform is used solely by us, except "third-party Cookies" (Section 2), managed by external entities to enhance services/user experience. See our cookie settings panel for details.
For data processing with third parties/international transfers, review our [Privacy Policy] and third-party privacy policies:
KAREN ENGLISH HUB uses:
Google Analytics: A web analytics service (first-party, session, analytics Cookies) measuring site navigation. It collects:
Google anonymizes IPs and does not combine them with other data unless legally required.
JSESSIONID: A technical Cookie storing a unique session ID for navigation functionality.
show_cookies: A first-party technical session Cookie managing user consent, hiding the cookie banner for accepted users.
Clicking "I Understand" confirms your consent to Cookie usage.
Restrict/block/delete Cookies via your browser's "Help" function (steps vary by browser).
KAREN ENGLISH HUB is the trade name of an online business specializing in online education in Spain.
To comply with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), we provide the following information:
The provider, as the website operator, provides this document to comply with obligations under Law 34/2002 (LSSI-CE) and to inform users about the terms of use of this website.
By accessing this site, users agree to strictly adhere to these terms and all applicable laws. The provider reserves the right to modify website content without prior notice, with updates published here deemed sufficient.
The provider disclaims liability for:
This website is maintained for 24/7 operation, though outages may occur due to programming errors, force majeure, natural disasters, strikes, etc.
All website content—including code, designs, logos, text, and graphics—is the provider's property or licensed. Unauthorized reproduction, distribution, or commercialization is prohibited and constitutes a serious breach of intellectual/industrial property rights.
Third-party content (e.g., logos, text) belongs to its respective owners. The provider does not endorse such content unless explicitly stated. Direct linking to specific pages (vs. the homepage) is not authorized.
To report intellectual property violations, contact us via email.
Accuracy: Users must provide truthful, updated information via forms. Falsified data is the user's sole responsibility.
Minors: Minors require parental consent to use services. Parents/guardians must implement filters to restrict inappropriate content.
Proper Use: Users agree not to:
Spanish law applies to all disputes related to this website. Parties submit to the courts of Barcelona for resolution.
This document (together with all referenced materials) establishes the terms governing the use of this website (https://www.karenenglishhub.com/) and the purchase of products thereon (hereinafter, the "Terms"), regardless of the digital platform, medium, or device used for access. Please read these Terms and our Privacy and Cookies Policy carefully before using this website. By accessing this website or placing an order, you agree to be bound by these Terms and our Privacy and Cookies Policy. If you do not accept all Terms and the Privacy Policy, you must not use this website.
For inquiries regarding these Terms or the Privacy Policy, contact us through our designated channels.
This website (hereinafter, the "Site") is operated by KAIWEN WU (Tax ID: Y8815061A), with registered office at Calle Repartidor, 37, Esc A P02-3, Barcelona, 08023, Spain. By using our Site or purchasing from us, you accept these terms and conditions.
By using this Site, you affirm that you are of legal age in your jurisdiction or have authorized any minor dependents to use it under your supervision. You may not use our products for illegal purposes.
Personal data provided to us will be processed in accordance with our Privacy and Cookies Policy. By using this Site, you consent to such processing and confirm that all information provided is accurate.
When using this Site or placing orders, you agree to:
We reserve the right to refuse service to anyone at any time. Non-credit card data may be transmitted unencrypted across networks.
Product prices may change without notice. We may modify or discontinue services at any time.
Certain products/services may be available exclusively online with limited quantities. We reserve the right to restrict sales by region or user.
To contract services, contact us directly at karenwu0197@gmail.com. A confirmation email will be sent upon agreement. No physical delivery is required for service provision.
No physical delivery is involved, as services are rendered electronically or in-person per client agreement. After payment confirmation, you will receive an email. If no response within 3 days, contact us at karenwu0197@gmail.com.
Not applicable (no physical delivery). Services are delivered electronically or in-person as prearranged.
For customized services, refunds are excluded once work begins, except for material defects attributable to us. Under applicable law, the right of withdrawal expires once service execution starts with the client's explicit consent.
For complaints, contact karenwu0197@gmail.com.
Per Article 68 of Spanish VAT Law (37/1992), deliveries to mainland Spain (excluding Canary Islands, Ceuta, and Melilla) are subject to Spanish VAT at the prevailing rate. Orders to Canary Islands/Ceuta/Melilla are VAT-exempt but may incur local taxes.
Electronic invoices are issued by default. Paper invoices are available upon request (free of charge) via customer service.
As a consumer, you are entitled to free remedies for non-conforming goods. We provide legally mandated warranties (up to 1 year post-delivery). Products are deemed conforming if they:
Report non-conformities via our contact channels. Statutory rights remain unaffected.
We do not guarantee uninterrupted or error-free service. We are not liable for direct/indirect damages arising from service use.
All copyrights, trademarks, and intellectual property rights for Site materials/content belong to us or our licensors. Unauthorized use is prohibited, except for copying order/contact details.
You must not:
Violations will result in access termination and may be reported to authorities. We are not liable for damages from cyber incidents affecting your devices.
Third-party links on our Site are for informational purposes only. We disclaim responsibility for content on external sites.
Applicable law requires certain communications to be in writing. By using this Site, you agree to receive electronic communications (emails/Site notices). These satisfy legal "written" requirements without affecting your statutory rights.
The contract binds you, us, and our respective successors. You may not transfer rights/obligations without our prior written consent. We may assign or subcontract obligations without affecting your consumer rights.
We are not liable for non-performance due to unforeseeable events beyond our control ("Force Majeure"), including:
Obligations are suspended during Force Majeure, with timelines extended accordingly. We will endeavor to mitigate such events.
These Terms (including referenced documents) constitute the full agreement between you and us, superseding prior verbal/written agreements. Neither party may rely on pre-contractual statements unless fraudulently made.
We may update these Terms by posting changes on our Site. Changes apply prospectively. Continued Site use post-update constitutes acceptance. Regularly review this page for updates.
Site use and product purchases are governed by Spanish law. Disputes will be resolved in Spanish courts (non-exclusive jurisdiction for consumers). Consumer rights under local law remain unaffected.
Submit feedback, complaints, or claims to karenwu0197@gmail.com. We will respond within legal timelines and provide a tracking ID for complaints.
As an EU consumer, you may pursue alternative dispute resolution via http://ec.europa.eu/consumers/odr/.
For any inquiries regarding these Terms and Conditions, please direct your correspondence to the following email address: karenwu0197@gmail.com.
Data Controller
Trade Name: KAREN ENGLISH HUB
Owner: KAIWEN WU
Website: https://www.karenenglishhub.com/
Main Purposes of Processing
• Manage your registration as a user on our platforms.
• Process purchases of products and/or services.
• Send commercial communications.
• Respond to inquiries submitted through the blog.
Primary Legal Bases for Processing
• Performance of a contract.
• Consent.
• Legitimate interest.
• Compliance with legal obligations.
Main Data Recipients
• Pharmaceutical establishments.
• Banks and financial institutions.
• Law enforcement agencies.
• Service providers.
International data transfers are anticipated.
Your Rights
You have the right to access, rectify, erase, object to processing, and request data portability. You may also object to processing based on legitimate interest by citing your particular situation.
Data Sources
• Provided directly by you.
• Obtained through browsing behavior.
We invite you to read our full Privacy and Cookies Policy below for detailed information on how we process your personal data and your associated rights.
The data controllers are:
Owner: KAIWEN WU
Address: Calle Repartidor, 37, Esc A P02-3, Barcelona, 08023, Spain
Tax ID (NIF): Y8815061A
Data Protection Officer (DPO) Email: karenwu0197@gmail.com
Website: https://www.karenenglishhub.com
Depending on the products, services, or features you use, we may process:
Specific Purposes:
Mandatory fields will be marked; refusal to provide such data may limit access to services.
Consents are independent and may be withdrawn selectively.
You may exercise your rights (free of charge) by contacting us at the above address/email, including:
Include a copy of your ID for verification.
| Purpose | Retention Period |
|---|---|
| User registration | Until account deletion. |
| Order processing | Until transaction completion (including returns/claims). |
| Marketing | Until unsubscription or consent withdrawal. |
| Promotions | 6 months post-campaign. |
| Legal obligations | As required by law. |
Data may be retained longer if needed for legal claims.
Email karenwu0197@gmail.com with your request and proof of ID. Registered users may also update data via their account.
Key Rights:
We will notify you of significant changes via the Platform (e.g., banner, email). Minor updates will be posted on our Website.
Contact:
For questions or to exercise your rights, email karenwu0197@gmail.com or visit www.karenenglishhub.com.